Delivery & Returns
Orders are dispatched the same day if received before 14H00 or next day if after 14H00
The customer's chosen shipping method is used. Whichever shipper choice is made MotoComp-Online will forward a tracking number and a link to track & trace the package.
Note: The tracking number may only be available on the shippers website late on the day of shipping.
Shipping fees include handling and packing fees as well as freight costs.
Handling fees are fixed, whereas transport fees vary according to total weight of the shipment & the destination.
We cannot group orders placed separately (unless they are placed at the same time), so shipping fees will apply to each order.
The Courier Guy service is supplied on the basis that the delivery will be made during normal working hours (Monday to Friday).
This is a standard service cannot be customised - without additional cost
Goods returned must be in the original manufacturers packaging and in as supplied condition & with a copy of the original invoice.
The customer/buyer is responsible for the cost of shipping which must be by secure means.
A tracking number must be sent to MotoComp on despatch of the package.
We do not accept any responsibility whatsoever for delivery (or loss) by the South African Post Office or any of their affiliates such as Speed Services Couriers.
This applies equally to shipments from or to us.
Collection by Buyers Carrier.
You must supply a waybill & your courier must know who they are collecting for!
5 Umdoni Road